Question / Answer

Are Hailey Beauty products tested on animals?
Our products comply with Regulation 1223/2009 and are therefore not tested on animals.

Is the payment secure?
We work with several French establishments and also with two companies specialized in Internet transactions (Paypal & Stripe) which encrypt all your banking details.
We accept Mastercard, Visa and American Express cards as well as payments via Paypal, Bancontact, Sofort and iDeal.

Can I be delivered from anywhere?
Hailey Beauty delivers worldwide. Shipping costs for France are offered. Shipments are made in Colissimo. They are shipped within 48 to 72 hours.

How do I track my order?
You will receive an email once your order has been processed, containing the details of your order tracking.

Where are my Hailey Beauty products conceptualized and manufactured?
Everything starts in Paris in the 15th arrondissement where the famous Hailey Beauty foundation will be imagined. In the constant search for perfection, it is in our laboratories that our experts have looked at the innovation of an ideal formula for all the women of the world. Hailey Beauty cosmetics line is the culmination of a dream that has now become a reality.

How to cancel or modify an order?
Please note that no order changes can be processed once the order has been validated.

Who to contact in a partnership?

Are there any more questions?
Leave us a message below, we will reply within 24 hours.